The State of Higher Ed Websites with The Chronicle of Higher Education - April 23rd at 11am PT | Register for Webinar
The State of Higher Ed Websites with The Chronicle of Higher Education - April 23rd at 11am PT | Register for Webinar
Hosted by: AMA Marketing in Higher Education

How GVSU's Smarter Site Search Drove a 49% Engagement Boost

what you’ll learn

Grand Valley State University (GVSU) transformed its website search into a strategic marketing asset, increasing search click-through rates (CTR) by 49% and making key content more accessible to current and prospective students, faculty and staff. With nearly 40% of web visitors using search, GVSU’s marketing team recognized a major opportunity to improve engagement, support enrollment efforts and enhance the user experience.

This session will reveal how GVSU leveraged real-time search analytics and user behavior insights to surface the most sought-after content and ensure students found the information they needed faster – all without relying on developers. By the end of the session, you’ll know how to optimize your own university’s search function to improve content discovery, support enrollment efforts and strengthen brand perception.

Winning Strategies for Higher Education Marketers in 2025

Grand Valley State University (GVSU) transformed its website search into a strategic marketing asset, increasing search click-through rates (CTR) by 49% and making key content more accessible to current and prospective students, faculty and staff. With nearly 40% of web visitors using search, GVSU’s marketing team recognized a major opportunity to improve engagement, support enrollment efforts and enhance the user experience.

This session will reveal how GVSU leveraged real-time search analytics and user behavior insights to surface the most sought-after content and ensure students found the information they needed faster – all without relying on developers. By the end of the session, you’ll know how to optimize your own university’s search function to improve content discovery, support enrollment efforts and strengthen brand perception.

You’ll Learn From

Jeff Dillon

Higher Education Digital Strategist

SearchStax

Jeff Dillon is the Digital Strategist for Higher Education at SearchStax and is the founder of EdTech Connect, a technology marketplace designed exclusively for the higher education community.

Jeff has more than 20 years of leadership experience in the higher education technology sector with expertise in search engines, artificial intelligence, digital experience platforms, personalization strategies and communication tools.

Josh Isaak

Associate Vice President of Web
Development and Content Strategy

Grand Valley State University

Josh Isaak is the Associate Vice President of Web Development and Content Strategy in the marketing department at Grand Valley State University.  He leads a team responsible for the university’s custom CMS, web development, content strategy , and web analytics.

Josh has over 20 years of web-based experience in the realms of design, development and leadership. Before joining the web team at GVSU, Josh was the Director of Web Services at Davenport University

Additional Higher Education Resources

Grand Valley State Improves Site Search with SearchStax​

Since implementing SearchStax, GVSU has seen their search click-through rate improve dramatically, rising from 35% to over 52%. This nearly 50% increase in CTR indicates that users are finding more relevant and accurate results, leading to faster content discovery and overall better user satisfaction.

Read more.

Higher Education Website Search Best Practices​

One of the major ways colleges market themselves to prospective students is through their website. While most of these websites contain flashy images of happy students on photogenic campuses, many colleges have ignored the basic needs of the prospective students using their websites – specifically in the area of website search best practices for higher education.

Read more.

3 Reasons Site Search Should Lead Your Higher Ed Website Redesign

With so little margin for error, intelligent site search is a non-negotiable component of a successful online experience. Instead of treating it as the last item on your checklist, make it your top priority. Here are the three reasons why you should prioritize search in your next website redesign project.

Read more.

Site search for higher education website redesign
AMA logo for Symposium on Higher Ed

Virtual Conference: Marketing in Higher Education April 29-30, 2025

Higher education marketers, like you, play a critical role in ensuring that prospective students have the best possible chance and experience in enrolling and, eventually, graduating from these higher education institutions. As competition for student enrollment grows and digital marketing continues to evolve, it’s essential to stay on the cutting edge of strategies that resonate with prospective students and drive enrollment success.

Join us for this free virtual conference, where you’ll gain practical tools and actionable insights designed to enhance your recruitment, engagement, and retention efforts in the 2025 school year and beyond. Learn from industry leaders and connect with fellow professionals to navigate the unique challenges of higher education marketing in today’s landscape.