Use the integrated support portal in our applications to submit new tickets or review the status of submitted tickets.
To submit a support ticket, log-in to your SearchStax application and click on the Support link in the upper right corner.
Check out our product documentation to get an overview to our products & dive into the details of how to get the most out of the solutions - getting started, customizations, analytics, APIs, accounts and billing.
View our Status Page to get up-to-date information on status of SearchStax systems, current and past incidents, current and historical uptimes and scheduled maintenance events. Subscribe to Updates to get email notifications whenever we create, update or resolve an incident.
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SearchStax Site Search solution is engineered to give marketers the agility they need to optimize site search outcomes. Get full visibility into search analytics and make real-time changes with one click.
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SearchStax Managed Search service automates, manages and scales hosted Solr infrastructure in public or private clouds. Free up developers for value-added tasks and reduce costs with fewer incidents.
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