Site Search Service Limits
The SearchStax Site Search solution has some limitations to ensure stability and performance for all users and client applications.
The types of limits include:
- Subscription Level: Limits which apply to the overall Subscription Plan.
- App Level: Limits which apply to one Search App.
- Other Technical: Technical limits per feature
Subscription Level Limits
| Professional | Business | Enterprise – Standard | Enterprise – Premium | Enterprise – Premium Plus | |
| Max Number of Apps | 1 | 1 | 1 | 5 | 10 |
| Max Search Requests per Month* | 500K | 1M | 1M | 1M | 1M |
| Max Number of Items | 500K | 1M | 1M | 1M | 1M |
| Analytics History | 90 days | 365 days | 365 days | 365 days | 365 days |
SearchStax attempts to proactively notify clients who are approaching their requests-per-month limit. Sometimes we cannot get a response before the limit is reached. At that point, the system temporarily suspends query service, returning HTTP 429 “too many requests” errors or HTTP 500 “internal service” errors. Contact the SearchStax Support Desk for help.
* The total of “Max Search Requests per Month” is incremented by any call to the /select, /emselect, or /emsuggest endpoints. Calls to the /update, /popular-search, or /related-search endpoints do not count toward the total.
Note that some CMS systems clean up old index records by issuing “delete queries” to the /select endpoint. This activity does count against the monthly request limit.
App Level Limits
Request and Records Limits
| Professional | Business | Enterprise | |
| Max API requests per second | 20 | 50 | 50 |
| Max Document Size | 100KB | 100KB | 100KB |
| Max Payload | 10MB | 10MB | 10MB |
| Max Request Size (Query size) | 10KB | 10KB | 10KB |
| Max URL Length | 10,240 Characters | 10,240 Characters | 10,240 Characters |
Security Limits
| Max Authentication Tokens/Keys | |
| Search API | 10 |
| Discovery API | 10 |
| Analytics Tracking | 1 |
| Analytics Reporting | 1 |
Other Technical Limits
| Limit | |
| Power Search Conditions | 3 |
| Number of Facet Values | 50 |
| Number of Global Filters – Inclusions and Exclusion per Model | 20 |
| Number of Promoted Indexed Items per Promotion | 10 |
| Number of External Items | 100 |
| Max Upload File Size (Synonyms, Spellcheck, Auto-suggest, Related Searches) | 10MB |