Cancel a SearchStax Site Search App Subscription

Site Search > Account Menu > Billing & Payments > Subscriptions

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The SearchStax Site Search solution’s account Owner can delete a Search App (and subscription) at the touch of a button.

Navigate to the Account menu in the upper right corner of the screen. Select the Billing & Payments option. Select Subscriptions in the left navigation menu. Select the appropriate App from the drop-down list. Click the Cancel Subscription link in the Subscription table.

Depending on the current subscriptions in an account, the Cancel Subscription link will do the following:

• Free Trial, Professional, and Business plans will take users through a route in which they are given a statement on what will happen to their app once they cancel before confirming.
• Enterprise plans will take users to the support ticket creation page.

Note that App deletion cannot be reversed, and could involve erasing months of accumulated user data. Proceed with caution.