Account Owner, Admin, or Technical Contact
To perform backup/restore operations in the SearchStax Managed Search service, you must be the account Owner, an account Admin, or a Technical Contact. See SearchStax User Roles.
For a SearchStax Managed Search service production system, the Best Practice is to schedule daily backups with retention set to seven days. This ensures that you can revert the system to a working state that is as much as a week old.
Also, we recommend pausing data ingestion while the snapshot is being taken.
For more information about backing up your Solr deployment on SearchStax Managed Search, see Solr Deployment Backups. SearchStax offers a Backup/Restore API. If your backups are not successful, see Why do backups fail?
Questions?
Do not hesitate to contact the SearchStax Support Desk.