SearchStax Site Search solution users sometimes encounter issues when enabling the Auto-Suggest feature.
- No suggestions appear:
- Confirm that Auto-Suggest is enabled.
- Ensure that the minimum character setting is set at an appropriate threshold.
- Unable to upload Auto-Suggest terms:
- File size: File size must not exceed the maximum size of 10MB
- File format: Ensure that the file being uploaded is either a .CSV or .TXT file.
- .CSV file requirements:
- The file should contain a single column.
- The first row must include the header titled Word.
- .TXT file requirements”
- The file should contain a single column with no header needed.
- .CSV file requirements:
Questions?
Do not hesitate to contact the SearchStax Support Desk.