SearchStax Help Center

SearchStax Site Search solution offers these troubleshooting suggestions for the Auto-Suggest feature.

• No suggestions appear:
  • Confirm that Auto-Suggest is enabled.
  • Ensure that the minimum character setting is set at an appropriate threshold.
• Unable to upload Auto-Suggest terms:
  • File size: File size must not exceed the maximum size of 10MB
  • File format: Ensure that the file being uploaded is either a .CSV or .TXT file.
    • .CSV file requirements:
      • The file should contain a single column.
      • The first row must include the header titled Word.
    • .TXT file requirements”
      • The file should contain a single column with no header needed.

Questions?

Do not hesitate to contact the SearchStax Support Desk.