CASE STUDY

Leading Online University Selects SearchStax Managed Search To Power their site Search

We haven’t experienced any Solr cluster downtime since we moved to SearchStax and the performance is great. We also like the analytics and reporting capabilities of the tool—especially being able to drill down into the metrics of individual collections.

Chandra Venkataraman
Lead .Net Developer, Jellyfish

About

Jellyfish is the world’s biggest boutique agency, driven by strategic insights, technical acumen, and online experience, committed to helping clients deliver perfect digital journeys. Jellyfish has worked across a wide range of industries, including property, pharmaceutical, financial and gaming. Jellyfish customers include: Walden University, Fitbit, Fidelity, Carfax, Pfizer, Zipcar, Caesars and ADP.

Situation

Jellyfish was working with a leading online university using Sitecore CMS technology on a Microsoft Azure PaaS infrastructure. Their websites receive millions of visits every month, so speed, relevance and availability were critical.

Jellyfish initially used the native search platform in Azure, but soon realized it was not the right choice for various reasons. Jellyfish then started looking for an alternate search platform that proved not only reliable, but also highly available with low latency and zero downtime, leading to great performance and support for the Jellyfish-supported websites.

Solution

The Jellyfish team uncovered a crucial need for an open-source solution so that they could have ultimate transparency and maintainability. They quickly settled on Apache Solr for its well-known reliability, responsiveness and compatibility with Sitecore. Jellyfish undertook a trial project with SearchStax Managed Search service

After looking at additional services, Jellyfish determined that SearchStax delivered superior performance and support. After months of running in production without issue, the Jellyfish team has been very pleased with their decision.

Results

The results have been great with 100% uptime even during website releases or Solr infrastructure upgrades.

Product

Managed Search

Platform

Sitecore

Location

North America

Industry

Higher Education

Let’s talk about how you can drive better onsite search experiences and gain insights with SearchStax