Nov. 03, 2020
Tom Humbarger
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Here’s the SearchStax update from the 2020 Sitecore Symposium. We participated in the virtual Symposium last week and enjoyed watching the keynotes, listening to customer stories, learning more about the current and future features of Sitecore, and networking with customers, prospects and partners. We appreciate the hard work from the Sitecore Symposium team and want to thank them for putting on a great show in these difficult times.
Editor’s Note: Managed Solr is now SearchStax Cloud. It is the same great product that lets developers set up and deploy Solr infrastructure in minutes.
Our key takeaway was the critical role search plays in the Sitecore ecosystem and how it was mentioned in every customer experience and digital transformation case study we watched during the Symposium. It was great to have SearchStax get several shout-outs during the presentations for providing the critical Solr infrastructure that is so important to these groundbreaking projects. Most consultants and implementers realize that Solr is not their core competency and that outsourcing any technology that they cannot do better makes for more successful projects.
During Symposium, Sitecore recognized five projects as Sitecore Ultimate Experience Winners and two of these projects use SearchStax under the hood for the Solr infrastructure:
Three other customers delivered case studies during the Symposium and specifically mentioned SearchStax in their presentations. An overview and links to the On-Demand case study sessions for these companies and their agencies are below:
Sameer provided real-life examples of how the search experience can be improved using facets, related searches, type-ahead, spellcheck and synonyms. He wrapped up by envisioning what’s possible with the SearchStax Site Search solution. The approach showed how easy it is for business users to configure and manage the customer search experience with SearchStax Studio and reinforced the importance of continual improvement by using insights from analytics to drive changes in the search configuration.
ICF is a global consulting and digital services provider with more than 7,000 professionals spread across more than 70 countries. In their On-Demand session, ICF discussed transforming visitor experience through automation and personalization.
ICF top needs were:
The solution was to make content easier to find through better UX, on-site search and SEO:
You can learn more about how ICF leveraged SearchStax Managed Solr to drive better search in a case study on our website.
Soho House is a home for creative people to come together, with Houses, screening rooms, restaurants and workspaces around the world and their session discussed how they transformed their business by activating the power of digital content.
With the launch of SohoHouse.com in March 2020, Soho House began to extend its global presence, while providing greater value to its membership through the delivery of forward-thinking content, digital video events, third-party partnerships and more intuitive booking systems. When COVID-19 hit and the physical houses had to shut their doors, the new website’s ability to analyze current and prospective audiences was vital to shifting their business strategy to online and virtual.
For content search, Soho House selected SearchStax Managed Solr because “the business didn’t want to manage that infrastructure in-house and saw Solr Software-as-a-Service as the best way to deliver search into the architecture.”
The preliminary results for Soho House are impressive especially while launching during COVID-19.
PMI moved from on-premise to the Azure cloud and is using SearchStax for Managed Solr and the frontend user experience for search leverages Coveo. One quote that stuck with us was, “we wanted to concentrate on what we’re good at and outsource anything we could not make better.”
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